Customer Service

Dear ladies,

For any enquiries related to sales, products, returns & refunds, or delivery, please send us an email at customerservice@pureeros.com
and we will get back to you in 24 hours.

For any enquires reated to our click&collect service with Parcelly, please call 0203 813 7868 (Option 1) or send an email at pureeros@parcelly.com.  

 quality, privacy 
 & delivery 
Body safe products
Body safe products

Medical-grade silicon vibrators, organic or water-based lubes only. 

Discreet shipping & billing
Discreet shipping & billing

Your privacy is secured on bank statement and shipping box. 

Free delivery on all orders
Free delivery on all orders

Receive your order within 72h with DHL tracked delivery.